Answers for specifiers, operators and owners.
Common questions about Gravity Trading products, automation and project delivery — answered plainly.
What products does Gravity Trading supply?
Architectural luminaires, luminaire systems, lighting controls and custom metalwork — including tables, chairs, shelves and decorative pieces finished to project spec. Every item is built for contract and hospitality use.
Do you provide lighting automation and controls?
Yes. We design DALI, 0-10V and wireless control layers, and an AI automation layer that tunes scenes from occupancy and daylight — see AI automation.
Can products be customised to our project?
Always. Finishes, dimensions, colour temperature and mounting are specified per project. Share drawings or a moodboard and we return shop drawings and samples.
What are your typical lead times?
Standard catalog items ship in 2-4 weeks; made-to-order and custom metalwork run 4-8 weeks depending on finish and volume. Expedited programs are available on request.
Do you ship internationally?
Yes — we deliver across the GCC, Europe, Asia and beyond, with crating and freight handling for contract shipments and on-site coordination where needed.
How do I request a quote?
Use the quote drawer on any product, or the quote page. We respond within one business day with first-pass pricing, lead times and material options.
Do you offer samples and finishes?
Material and finish samples are available per project so specifiers can confirm texture and tone before sign-off.
What support do you provide after delivery?
We support installation coordination, spare parts and a 2-year standard warranty on manufacturing defects, extendable per contract.
Still have a question?
Reach the team directly and we will get back within one business day.
Contact us